We place a high value on friendliness. We approach our guests, partners and each other obligingly, with friendliness and respect. We consider a willingness to help and honesty as givens and part of everyday behaviour.

A clear obligation of the Freienhof team is profitability and we are conscious of our financial responsibility towards guests, partners and shareholders. Good profits secure jobs for the long term and ensure sustainable investments can be made.

We CAPITALIZE on self-motivation. All members of the Freienhof team are aware of their responsibilities at work, think as a team and plan ahead. With their own constructive ideas they can get involved at any time. This is how we progress their career and personal development.

To be kept informed requires honest, open and transparent communication within and between departments. The Freienhof team, guests and partners are kept up to date with news and the course of events. To guarantee our guests the highest quality service, we are very conscious of the need for an unobstructed flow of information, both internally and externally.

As your hosts we are wholeheartedly enthusiastic, joyful and passionate. Our positive energy fans the flame of enthusiasm within the Freienhof team as well as with guests. This identification with our occupation motivates us every day to achieve the best possible results as a team.

Of the many necessary obligations we all have, sustainability is one of the most important. For us, it means using our resources frugally and ecologically appropriately. Wherever it makes sense, we prefer local suppliers and firms. By the targeted education of the next generation, as well as continuing professional development in the workplace, we are preserving the quality of service in our sector.

The challenge for us is to confront innovative improvements, changes in the economy and the latest developments in our industry to achieve the highest level of hospitality. We seize the resulting opportunities to improve our business.

Organisation is a major component of our work. By setting up and constantly monitoring procedures we can make our daily tasks run efficiently. Ongoing quality control increases the satisfaction of our guests.

Our flexibility means we can respond to our guests' various wishes and requirements. By being extremely flexible, both on a business and personal level, we strive to provide each individual guest with the best possible service. We face everyday challenges flexibly and with a problem-solving mindset.